Support and Help
We want to make
Next Address the best online system available.
To help us do this, we have built our very own Intuitive matching bot you can view it on our Facebook page. We also have our website live chat support tool, which operates for around 18 hours a day for users and 24/7 for our registered sellers and buyers, and our knowledge base, Giving you the right information as quickly as possible.
Our focus is to get your house promoted and sold and to find you a house to buy or rent as efficiently as possible.
Start chatting with Ned below:
Help us be the best by providing us with feedback. We want to hear how it works for you and how we can improve our service.
We appreciate any positive experiences and welcome any suggestions. All complaints, issues and concerns are taken very seriously and we see any raised as an opportunity to improve our service and our business.
Next Address is committed to providing its customers with a fair and responsible system for the handling of complaints.
If at any time you have any concerns, complaints or questions about your privacy or the operation of Next Address, please contact our office on 1800 316 611 contact@nextaddress.com.au so that we may resolve your concerns.
We will consider your query and endeavour to respond to you promptly.
Julie O'Donohue
Founder
